Privacy Policy

Updated:April 11, 2025

Privacy policy statement

For Toii Social, we take the protection of your personal data seriously. Our blockchain-based decentralized physical infrastructure network (DePIN) social platform enables you to connect with friends, share content, participate in DePIN infrastructure, and earn rewards through social interactions and AI-powered features. We understand that your social data and blockchain transactions are personal, and the protection of your personal data is of utmost importance to us.

This Privacy Policy applies to personal data collected and processed by us through our "Services" which includes: our Toii Social platform ("Platform"), Application ("App"), websites, software, APIs, blockchain interactions, DePIN participation, AI features, emails, newsletters and our services. We collect information from and about users of our App:

Directly from you when you provide it to us.

Automatically when you use the App and interact with blockchain networks.

Through AI-powered features and content recommendations.

By clicking "Agree" in the "Personal Information Protection Guidelines" when installing our App, you give consent to our processing of your data in accordance with this Privacy Policy and the applicable laws, and you give consent to and agree to be bound by the terms and conditions of this Privacy Policy.

Age of consent

The App is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. We reserve the right to only accept registration of, or provide our Products and Services to those over the age of 18 years. If you are under 18 years of age, you must let your parent or guardian know about our Privacy Policy before you access the Platform.

Data collected from users

When you download, register with, or use this App, we may ask you to provide information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, password, date of birth, gender, wallet address, and any other identifier by which you may be contacted online or offline ("personal information").
  • That is about you but individually does not identify you, such as social interaction patterns, content preferences, and DePIN participation data.

This information includes:

  • Information that you provide by filling in forms in the App. This includes information provided at the time of registering to use the App, connecting your wallet, subscribing to our service, posting material, participating in DePIN infrastructure, and requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the App.
  • Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through the App, including blockchain transactions, token transfers, and DePIN rewards. You may be required to provide wallet information before placing transactions through the App.
  • Your search queries on the App and content preferences for AI recommendations.

Data collected automatically

When you use the features of our Platform, the app may automatically collect and store certain information about your visit. This includes details such as the type of browser and operating system you use to access our Website, the date and time of your visit, and the referring website address if you arrived via a link. Additional visit-related information may also be gathered.

Similarly, the app collects data from your use of our App, such as your location, phone's name and model, operating software, IP carrier, blockchain interactions, and other in-app activities, including:

  • App Activities: Information about your interactions within the app, such as application interaction details, in-app search history, user-generated content, social connections, and other user activity data.
  • App Information and Performance: Data such as crash logs, application performance diagnostics, and other performance metrics.
  • Blockchain and DePIN Data: Information related to your blockchain transactions, wallet interactions, DePIN participation, token balances, and network contributions.
  • AI Interaction Data: Data about your interactions with AI features, including content recommendations, automated moderation interactions, and AI-generated content preferences.
  • Other Information: Additional data you provide, such as account details like your biography or country; information for product features, like notifications; details about your friends and social connections; and logs for social activities and community engagement. This also includes messages about products or services and device-recorded information, which may vary based on your device.
  • Cookies: The app uses cookies and similar technologies to automatically gather information through the Website or Services. These small data files on your devices enable us and our partners to record certain information whenever you interact with our Services. This data helps us analyze and track usage, determine content popularity, and better understand your online activities.
  • Analytics: The app may employ third-party service providers to collect and process analytics and other data on our Website or Services. These providers may use cookies, pixel tags, web beacons, or other storage technologies to gather and store analytics and other information. They have their own privacy policies regarding the use of this data.

Processed data

Typically, Toii Social gathers personal data directly from you, such as during account registration, wallet connection, or when using our platform to connect with friends and share content via Toii Social's services. We may also handle data derived from the information you provide. Toii Social processes the following personal data categories for platform and application functionality:

  • Contact information like email or physical address.
  • User details such as gender, User ID, wallet address, and other personal or account information you provide.
  • Device data including IP address and location information.
  • User context data such as notes and tags.
  • Blockchain transaction data including wallet addresses, transaction hashes, and token transfers.
  • Social interaction data including friend connections, content sharing, community engagement, and AI-powered recommendations.
  • DePIN participation data including infrastructure contributions, network rewards, and participation metrics.

Note that some personal data we process, including blockchain transaction data and social interaction patterns, may be considered sensitive. Such data is processed only with your consent, as required by law. If you use Toii Social's location-based services, like GPS-based social features, we may process your device's approximate or precise location while the service is active. This data can be obtained via your device's network ID, GPS, and/or Wi-Fi data. We do not process location data without your consent, and you can disable location processing anytime through your device's settings.

Additionally, with your opt-in consent, you may share limited personal information, such as social engagement and community interaction patterns, with selected Toii Social users. You can adjust what data you share or opt-out of sharing entirely. Depending on your service usage, you may also interact with other users' information and content. Always maintain a respectful and supportive environment when engaging with other users.

Safeguarding your data

Toii Social employs both technical and organizational measures to ensure the security and safety of your data. These measures may include anonymizing or pseudonymizing personal data, enforcing strict access controls, utilizing encryption to protect the data we handle, and implementing blockchain security best practices. Our staff undergoes comprehensive training to process personal data in line with our internal policies and legal obligations. Access to your sensitive personal data is restricted to authorized personnel only. We conduct regular security assessments of our services, systems, and other assets to identify potential vulnerabilities. Additionally, we frequently update the Toii Social app and platform. We advise you to always install the latest versions to enhance the protection of your data.

Data retention

The retention period for your personal data generally depends on the duration of your Toii Social account lifecycle. Your personal data will be deleted when it is no longer needed for the purpose it was originally collected, unless we have a legal obligation to retain data for a longer period of time. For example, your social interaction data and content is stored only so long as your Toii Social account is active. Blockchain transaction data may be retained longer due to the immutable nature of blockchain records. Toii Social also has legal obligations to retain certain personal data for a specific period of time. These required retention periods may include, for example, accounting and tax requirements, legal claims, or for any other legal purposes. Please note that obligatory retention periods for personal data vary based on the relevant law.

Data breach

If we become aware of any compromise to the security of our Platform, Products, or Services, or if your information is disclosed to unrelated third parties due to external activities such as security attacks or fraud, we will take appropriate measures. These may include investigation, reporting, and notifying and cooperating with law enforcement authorities. In the event of a data breach, we will strive to notify affected individuals if there is a reasonable risk of harm or if notification is legally required. We will post a notice on our Website and, if necessary, send you an email. If you suspect your information with us is no longer secure, please contact us at [email protected].

Third party websites and apps

Generally, third-party providers we use will collect, use, and disclose your information only as necessary to perform the services they provide to us. However, some third-party service providers have their own privacy policies regarding the information we must provide for your purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information will be handled. Note that some providers may be located in different jurisdictions than you or us. If you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where the provider or its facilities are located. Once you leave our website or are redirected to a third-party site or app, this Privacy Policy and our website's Terms of Service no longer apply.

Our legal rights

We reserve the right to disclose personal data to protect our legal rights and property, and to comply with valid legal requirements. We may preserve or disclose data about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.

We may share non-personal data that is aggregated so that it cannot reasonably be used to identify an individual, with or without combining additional information. Such data may be disclosed publicly and to third parties, for example, in public reports about social engagement and community activity, to partners under agreement with us, or as part of the community benchmarking data we provide to users of our subscription services.
We will not transfer your personal information to any companies, organizations, or individuals, except in the following circumstances:

  • Transfer with explicit consent: We will transfer your personal information to other parties after obtaining your explicit consent.
  • In cases involving merger, acquisition, or sale of assets, we will continue to take measures to protect personal data privacy and give affected users notice before transferring any personal data to a new entity. Where a transfer of personal data is involved, we will require the new entity to continue to be bound by this privacy policy before it is requested to seek independent consent from you to collect and process your data.

In cases where personal data is processed outside of the jurisdiction in which it was collected, we always ensure your personal data is protected with appropriate safeguards in accordance with applicable privacy and data protection laws. Please note that the countries where we operate may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country. You agree to this risk when you create a Toii Social account and click "I agree" to data transfers.

Assignment and transfer

All our rights and obligations under this Privacy Policy and Terms of Service are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, liquidation, bankruptcy or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

Changes to this privacy policy

We reserve the right to modify, add, or remove portions of this Privacy Policy at any time, at our sole discretion. We will notify you of any changes in advance through your Account or via email. Additionally, we will update you by posting the revised Privacy Policy on our website, mobile application, or through other reasonable communication methods. Unless stated otherwise, the revised Privacy Policy will become effective immediately upon posting. We encourage you to regularly visit our website to stay informed about any changes and decide whether to accept the updated Privacy Policy. By continuing to use the Toii Social Service after any updates or modifications, you are deemed to have accepted the revised Privacy Policy. If you disagree with the Privacy Policy or any updates, you must stop accessing or using our Services. As our Services evolve, we may change or discontinue any part of the Services at any time, without prior notice, and at our discretion. It is your responsibility to stay informed about the amended Privacy Policy. Your continued use of the Services after the amended Privacy Policy takes effect will be considered as your acceptance of the changes, and your subsequent use will be governed by the amended Privacy Policy. In the event of changes, we will update the date of the last revision at the beginning of this Privacy Policy. Please check this page regularly for updates.

Complaint resolution

If you wish to access, correct, amend, or delete any personal information we hold about you, file a complaint, or seek further information, please contact us through the following channels:

We aim to resolve your request as quickly as possible and at no cost. We will respond promptly, adhering to the best-effort principle. You will receive an acknowledgment of your complaint within 10 business days, and a response within 30 days of receipt. During this time, we may request additional information and supporting documents to provide a comprehensive response. Your cooperation is essential; if we do not receive the requested data or documentation within the specified timeframe, we may close the complaint task or respond based on the available information. Should we receive further information later, we will reopen the task or start a new one. We are committed to offering you reliable customer support.

© 2025 Toii Social. All rights reserved.
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